Guest Experience Specialist

If you are someone who thrives on being the initial point of contact in a stimulating work environment that prioritizes self-care, we wholeheartedly invite you to get in touch with us.

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What You’ll Do

  • Greet guests in a friendly, personable manner and check them in as they arrive.

  • Book appointments accordingly for therapists, via phone or online.

  • Part-Time Position to start but may transition to a Full-Time position in the future.

  • Check out guests in a swift manner, making the experience a memorable one for all.

  • Cleaning is a must.

  • Must have experience using a booking software in a clinic/spa setting.

  • Merchandising, cleaning and ensuring that the space is in tip-top shape for our guests and therapists.

  • Unbelievable multi-tasking skills.

  • Must be available to work evenings and weekends.

What You'll Bring

  • Your sunny personality and interest of living a healthy lifestyle.

  • Profiency in a Mac environment, POS systems and booking software.

  • Bonus if you already know the Jane Software system.

  • Extra points if you have experience with direct billing.

  • You enjoy communicating with diferrent personalities.

  • It's all about the little details and organization for you.

  • Problem solving in a timely manner and decisive decision making.

  • You believe that honesty is the best policy.

  • Understand and believe in the benefits of massage therapy, acupuncture and wellness as a whole.

  • Excellent guest service skills.

  • Dedicated professional that is motivated and has a great positive attitude.

  • Social Media skills a plus.

Benefits

  • Aesthetically inspiring work environment

  • Workplace that promotes a healthy work/life balance

  • Growth potential

  • A positive and supportive team and company

  • An environment where diversity is celebrated

  • Commission on retail sales

We are conveniently located in the Richmond/Knob Hill/South Calgary area, just 8 short blocks away from the hub of Marda Loop.

Please note, we will only be contacting candidates for interviews that we think will be a great addition to our La Palma family. We look forward to learning more about you. Please DO NOT CALL regarding this position.

La Palma Spa is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.

Job Type: Part-time / On-call

Salary: From $18.00 per hour

Additional pay:

  • Bonus pay

  • Commission pay

Schedule:

  • Evening + Weekends

  • On call

  • 10-15 hours +

If you feel that you would make a great addition to the team, please send your resume directly to: info@lapalmaspa.com and in the subject line please state: Guest Experience Position. Please DO NOT CALL regarding this position. Send your resume, and we will contact you if we think you may be a good fit.

We look forward to hearing from you!